Complaints Notice

We strive to provide accurate, helpful, and supportive information. If you have a concern or complaint about any of our content or recommended services, please contact us directly at emma@getonthepropertyladderuk.com.

We aim to respond within 5 working days. If your complaint involves a third-party affiliate product (such as a credit report or service), we will pass it to the relevant partner so they can address it in line with their own regulatory obligations.